Privacy Policy
How we collect, use and protect personal information, in line with the Protection of Personal Information Act (POPIA).
1. Responsible party
Growth Engine (Pty) Ltd (registration number 2026/674181/07), trading as Growth Engine, of 16 Carissa Street, Durbanville, 7550, South Africa, is the responsible party for personal information processed through this website.
Privacy requests can be sent to support@mygrowthengine.co.za or made through the Contact page.
2. What we collect
Registration information (now)
When you register your interest in the Service, we collect your full name, business name, email address and mobile/WhatsApp number, together with your consent to be contacted about activating your account.
Contact enquiries (now)
When you use the contact form, we collect your name, email address, optional business name and your message.
Business account information (future, when the platform launches)
When paid subscriptions open, subscribing businesses will provide account details such as business name, category, contact details and settings.
Your customers’ information (future)
Subscribing businesses will upload or capture information about their own customers — typically names, mobile numbers, notes, opt-out preferences, feedback, ratings, rewards and WhatsApp interaction history. For that information, the subscribing business is the responsible party and we process it on the business’s behalf to operate the Service.
Future payment information
When online payments launch, subscription payments will be handled by a regulated third-party payment provider. We will not collect or store card numbers or banking details on this website. We will receive only payment metadata (such as whether a payment succeeded) needed to manage subscriptions. The provider will be named here before payments open.
3. Why we process personal information
- To respond to enquiries and to contact registrants about activating the Service — based on your consent, which you may withdraw at any time.
- To operate the Service for subscribing businesses — based on the contract with the business.
- To send service messages to a business’s customers on the business’s instruction — processed on behalf of that business.
- To meet legal obligations and to protect the Service from abuse — based on legitimate interest and legal requirement.
We do not sell personal information.
4. Service providers we actually use
- Netlify hosts this website and receives form submissions (registration and contact). Netlify processes data on infrastructure that may be located outside South Africa; submissions are stored in our Netlify account.
- Google Fonts serves the display typeface used on this website; your browser requests font files from Google’s servers.
- WhatsApp (Meta) will carry the Service’s messages when the platform launches; WhatsApp processes message data under its own terms.
Because some of these providers operate internationally, personal information may be processed outside South Africa. We use providers that offer contractual safeguards consistent with POPIA’s requirements for cross-border transfers.
5. Retention and security
- Registration and enquiry information is kept for as long as needed to follow up and launch the Service, and is deleted on request.
- This website is served over HTTPS. Form submissions are transmitted encrypted in transit and stored in access-controlled hosting accounts.
- We limit access to personal information to the people who need it to operate the Service.
We do not claim any formal security certifications.
6. Cookies and analytics
This website does not use analytics or advertising cookies. The interactive demo stores its sample data in your own browser’s local storage; that data never leaves your device and you can clear it from the demo’s settings at any time.
7. Your rights
Under POPIA you may:
- ask what personal information we hold about you;
- ask us to correct or delete it, including removing your registration entirely;
- withdraw consent to being contacted; and
- object to processing based on legitimate interest.
To exercise any of these rights, reach us via the Contact page. If you are not satisfied with our response, you may lodge a complaint with the Information Regulator (South Africa): inforegulator.org.za.
This document is a working draft prepared in plain English and is pending professional review before paid subscriptions open.